Benefit usage troubleshooting
Put simply, a benefit grants access to some ability at your facility. These are granted to members by their membership, and generally allow the bearer access to your facility or discount bookings.
A common question with member's bookings is "Why is this member being charged for this booking when they have a benefit?"
As the booking system caters to so many needs, it can appear complicated at times. However, the answer to this question usually isn't that difficult to find. Check each of the fo...